Participant Program: Your appointment letter clearly states that you are not an employee of ORAU/ORISE, your host facility, program sponsor, or any other office or agency.
Some documents are in Adobe Reader format and are indicated by (PDF).
Health Insurance Plan
As a research participant, you are required to either enroll in the ORAU/ORISE health insurance plan or demonstrate that you have health insurance coverage with another carrier. If you wish to enroll in the ORAU/ORISE health insurance plan, please request information from your ORISE point of contact noted in your offer letter.
Empyrean/Compass Portal Job Aid (PDF)
BCBSTN Mobile App Flyer (PDF)
BCBS Global Core (Foreign Country Benefits)
Blue Cross Blue Shield Global Core (PDF)
- BCBST Provider Search
(Blue Network P) Formerly BluePreferred - BCBST: Help with getting service when out of area
- BCBST Claims Questions: (800) 565-9140 (Toll-free)
Teladoc Health (PDF)
Medicare Part D Notice (PDF)
ORAU Annual and New Hire Required Notices Non-employee (PDF)
Health Insurance Telephone Numbers
Blue Cross Blue Shield Medical Claims Service:
(800) 565-9140
Out-of-state Blue Cross Blue Shield Provider:
(800) 810-BLUE (2583)
CVS Caremark Member Services:
(844) 345-2786
CVS Specialty Pharmacy Member Services
1-800-237-2767
Delta Dental Member Services:
(800) 524-0149
VSP Member Services:
(800) 877-7195
Prescription Drug Plan
CVS Caremark Account Registration (PDF)
CVS Caremark Mobile App information (PDF)
Participant Assistance Program
The Participant Assistance Program (PAP) is provided through TELUS Health. The PAP is available to assist participants in managing life’s challenges and maintaining a happy and well-balanced life.
The program offers up to eight short-term counseling sessions per issue per year to assist with many situations including:
- Relationship and marital concerns
- Family issues
- Coping with illness
- Everyday needs and life events
In addition to the counseling benefit, the program offers appointment-life assistance. This includes information and support to help you achieve a better balance between your participation in your ORISE/OGS program appointment and your personal life, studies, and family needs.
Phone: (844) 664-0379
Quick Links
- Main BCBST site/ Member log-in
Create a Username and Password in the space provided at the right side of the screen. - BCBS Online Enrollment Job Aid (PDF)
Refer to the BCBS Job Aid for instructions on how to create a Username and Password with BCBS as well as how to download a temporary insurance card or request new insurance cards. - Find a Provider
On the left side you will see a box that shows “Provider Finder” after you put in your zip code, it is required that you put in your “network” before you can go any further.
Members outside of Tennessee should use Bluecard PPO as their network selection. Members in the state of Tennessee should use Blue Network P when looking for an In-network provider. - Delta Dental Online Enrollment Job Aid (PDF)
- VSP Online Enrollment Job Aid (PDF)
- Dental and Vision Overview (PDF)